Pre-dispatch: Order cancellation can be done anytime before dispatch. Please note, In such cases, the customer will have to bear 30% of the total amount as cancellation fees.

Post dispatch: The customer would, however, have to bear transportation charges at actuals and also bank charges at the rate of 2.5%, or whatever the existing and applicable charges are. The customer agrees not to dispute the decision made by Dorby Panels and accepts the decision regarding the cancellation.